Terms of service

 

Terms and Conditions: 

Welcome to Old Trunk! We are pleased to provide you with our premium quality wooden products. Before using our website and making a purchase, we kindly request you to carefully read and understand the following Terms and Conditions:

Acceptance of Terms:

 By accessing and using our website, you agree to be bound by these Terms and Conditions, along with any other applicable laws and regulations. If you do not agree with any part of these terms, please refrain from using our website.

 Product Information:

We take great care in providing accurate product descriptions, including dimensions, materials, and images. However, please note that due to the nature of wood and handcrafted products, there may be slight variations in color, grain pattern, and overall appearance. These variations should not be considered defects.

Order Placement:

 When placing an order with us, you confirm that all information provided is accurate, complete, and up to date. We reserve the right to cancel or refuse any order at our discretion.

Payment:

We accept various payment methods, including credit cards, debit cards, and online payment gateways. All payments are processed securely, and your financial information is kept confidential. Prices displayed on our website are in the currency specified and do not include any applicable taxes or shipping fees.

5. Pricing Policies: Prices on our website are subject to change without prior notice. We reserve the right to adjust prices due to fluctuations in material costs or other market conditions. Discounts or promotions may apply to specific products, subject to terms outlined during the promotional period.

Shipping and Delivery:

We strive to process and ship orders promptly. However, please note that shipping times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or additional charges incurred during transit or due to customs regulations.

Return and Refund Policy:

We offer a 7-day return period for all our products from the date of delivery. If you are not satisfied with your purchase, please contact us via email or our customer care number to initiate the return process. Please note that returned products must be in their original condition and packaging. Once we receive the returned product, we will process the refund within a reasonable timeframe.

Intellectual Property:

All content and materials displayed on our website, including logos, images, designs, and text, are the property of Old Trunk and protected by intellectual property laws. You are not permitted to use, reproduce, or distribute any of our content without prior written consent.

Limitation of Liability:

 Old Trunk shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Governing Law:

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Country without regard to its conflict of laws principles.

Contact Us:

If you have any questions or concerns regarding these Terms and Conditions, please contact us via email or our customer care number provided on our website.